Store name
NIMASO official website
Distributor
NIMASO JAPAN Co., Ltd. (Company name changed from Benimatsu Co., Ltd. in September 2023)
Name of the general manager
Shin Keirin
location
Address: 2F De Poir Miyamaedaira, 1-6-7 Inukura, Miyamae-ku, Kawasaki City, Kanagawa Prefecture, 216-0011
telephone number
044-920-8031 (Business hours: Weekdays 10:00-17:00)
email address
support@nimaso.co.jp
Home page
https://www.nimaso.co.jp/
Product price
Please check each product page.
Shipping Fee
All purchases at the NIMASO official online store ship free.
Required fees other than the product price
none.
payment method
Credit card (Visa, Mastercard, etc.) / Apple Pay / Google Pay / Convenience store / Bank transfer
Payment
Credit card: Your order will be charged once it has been accepted (shipping will begin once payment has been completed).
About Shipping
All orders are processed within 1-2 business days and usually delivered within 2-3 days after dispatch. However, please note that there may be delays in shipping during peak orders or around holidays. For more information, please see " Shipping Information ."
Returns and Exchanges
We offer a 30-day return and refund guarantee and a 12-month product warranty on all products purchased from the NIMASO official website. Additionally, you can extend the warranty period by an additional 6 to 30 months by registering as a member on the NIMASO official website and providing your product information. For details, please see the "Quality Guarantee," "Returns & Exchanges," and "Extended Warranty Service" pages.