If you want the strongest guarantee for your iPhone glass film, leave – NIMASO

Thank you for your continued patronage of NIMASO.

We regularly receive many inquiries from customers regarding the warranty service for "glass film."

To help you use NIMASO products with peace of mind, we have compiled a list of frequently asked questions regarding warranty service.

I hope this information will be of some help to our customers.

At NIMASO, we will continue to make efforts every day to ensure customer satisfaction.

We look forward to your continued support.

Frequently Asked Questions | Summary

When I was applying the sticker, dust got in and air bubbles appeared. Can I exchange it?

I accidentally put the film on and it broke. Can I get a replacement?

I accidentally dropped it and the film broke. Can it be replaced?

It's been six months since I bought it, but it has become scratched. Can I exchange it?

Frequently Asked Questions | Answers

If the glass film you purchased malfunctions within the warranty period , we can exchange it for you!

in particular:

If there is a problem with the product when it arrives, we will handle the initial defect even if the product is unused.
In the case of an unused product with initial defects, the product can be resent once after exchange, even if the resent product has a defect (however, this is only within the warranty period).

▼Please note▼

Only customers who purchased the product from an official store are eligible to use the warranty. When applying for a warranty, you will need to provide purchase information such as the application number and order number.

In order to ensure peace of mind in using the warranty on your purchased NIMASO products, we recommend that you register as a member on the NIMASO official website as soon as possible and register your purchase information.

Click to register product information

If you want more peace of mind, we recommend extending your warranty!

Please apply from the "NIMASO Extended Warranty Service" page.

Click to extend warranty

NIMASO Guarantee | Tips:

Q. When is the deadline for applying for an extended warranty?

A. If you would like to use the extended warranty service, you will need to register as a member and apply for the extended warranty service (free of charge) within 12 months of receiving the product.

*Extended warranty applications are made per order number, and we cannot accept applications for individual warranty extensions for individual products.

NIMASO: No. 1 on Amazon for 7 consecutive years, with cumulative sales of 10 million glass films!

NIMASO will continue to value the "customer first" spirit,
We will continue to work hard to make everyone smile.
We look forward to your continued support.