If you want the strongest guarantee for your iPhone glass film, leave – NIMASO

Thank you for your continued patronage of NIMASO.

We regularly receive many inquiries from customers regarding our glass film warranty service.

To help you use NIMASO products with peace of mind, we have compiled a list of frequently asked questions regarding warranty service.

I hope this will be of some help to our customers.

At NIMASO, we will continue to make efforts every day to ensure customer satisfaction.

We look forward to your continued support.

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Frequently Asked Questions | Summary

Dust got in when I was applying the sticker and air bubbles appeared. Can I get a replacement?

I accidentally cracked the film when applying it. Can I get a replacement?

I accidentally dropped it and the film cracked. Can it be replaced?

It's been six months since I bought it, but it has become scratched. Can I exchange it?

NIMASO Tempered Glass Film for iPhone 16/Plus/Pro/Pro Max, Black Borderless, Automatic Dust Removal Guide Frame (2-Pack)

The smooth feel during use means it won't get in the way of your daily drama viewing, office work, games, etc. You can always enjoy the beautiful iPhone 16 screen.

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Frequently Asked Questions | Answers

If your glass film fails within the warranty period , we can replace it !

in particular:

If there is a problem with the product when it arrives, we will handle the initial defect even if the product is unused.
In the case of an unused product with an initial defect, we can resend the product once after the exchange, even if the resent product has a defect (however, this is only within the warranty period).

▼Please note▼

The warranty is only available to customers who purchased from an official store. When applying for a warranty, you will need to provide your purchase information, such as your application number and order number.

To ensure peace of mind when using the warranty on your NIMASO products, we recommend that you register as a member on the official NIMASO website as soon as possible and register your purchase information.

Click to register product information

If you want more peace of mind, we recommend extending your warranty!

Please apply through the "NIMASO Extended Warranty Service" page.

Click to extend warranty

NIMASO Guarantee | Tips:

Q. When is the deadline for applying for an extended warranty?

A. If you would like to receive an extended warranty, you must register as a member and apply for the extended warranty (free of charge) within 12 months of receiving the product.

*Applications for extended warranty must be made per order number; we cannot accept applications for individual warranty extensions for individual products.

NIMASO: No. 1 on Amazon for 7 consecutive years, with a cumulative total of 10 million glass films sold!

NIMASO will continue to cherish the spirit of "customer first,"
We will continue to work hard to make everyone smile.
Thank you for your continued support.